Terms of Service for YouGo Label LTD

Effective Date: Date: 23-08-2023

Welcome to YouGo Label LTD. By accessing our website, www.yougolabel.com, or purchasing from us, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our services.

1. Acceptance of Terms

By accessing or using the services provided by YouGo Label LTD, you agree to comply with these Terms of Service. If you do not agree to these terms, you should not use our services.

2. User Registration and Account

Eligibility: You must be at least 18 years old, or the age of majority in your jurisdiction, to create an account and use our services.

Account Information: When you register, we collect personal details such as your name, email address, phone number, username, password, shipping and billing information, user preferences, and security information. You are responsible for ensuring the information provided is accurate and up-to-date.

Account Security: You are responsible for maintaining the confidentiality of your account login details. You must notify us immediately if you suspect unauthorized use of your account. We will not be liable for any loss or damage resulting from your failure to keep your account details secure.

3. Products and Services

We offer a range of clothing products for sale. All products are sold “as is,” without any express or implied warranties, except as required by UK consumer law.

Product Use: Our products are intended for personal use only. Reselling or using our products for commercial purposes is prohibited without our express permission.

Availability: While we strive to ensure product availability, we cannot guarantee that all items will be in stock at all times. Prices and availability are subject to change without notice.

4. Ordering and Payment

Payment Methods: We accept the following payment methods: Credit Cards, PayPal, and Bank Transfers.

Processing Fees: Depending on the payment method, additional fees such as currency conversion, chargeback, and refund processing fees may apply. These fees will be clearly communicated to you at checkout.

Order Acceptance: All orders are subject to our acceptance. We reserve the right to refuse or cancel an order for any reason, including pricing errors, product availability issues, or other concerns. If we cancel an order, we will notify you as soon as possible and provide a full refund for any payments already made.

5. Shipping and Delivery

Shipping Fees: Standard shipping fees are included in the product price. Additional fees apply for express shipping and international shipping.

Handling Fees: Handling fees are included in the product price.

Delivery Timeframes: Delivery times vary based on the shipping method selected at checkout. We offer free standard shipping as well as paid express shipping options. Please note that delivery time estimates are not guaranteed, and delays may occur due to unforeseen circumstances.

International Shipping: International orders may be subject to additional fees, such as customs duties and taxes, which are the customer’s responsibility. We are not responsible for any delays or issues related to customs processing.

6. Returns and Refunds

We offer a 30-day return policy on eligible items. To qualify for a return, the item must be:

• Unworn

• Unwashed

• In original condition with all tags intact

Return shipping fees are the responsibility of the customer unless otherwise stated. Refunds will be processed within a reasonable time after the return is received and inspected. We reserve the right to refuse returns if the items do not meet the criteria. This return policy does not affect your statutory rights under the Consumer Rights Act 2015.

7. Intellectual Property

All content on our website, including images, text, logos, and product descriptions, is the intellectual property of YouGo Label LTD or its content providers. Use of our content for commercial purposes is prohibited without express written permission.

8. User-Generated Content

YouGo Label LTD may allow users to submit reviews, ratings, comments, or other content. By submitting content, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, and display your content.

You agree that any content you submit will not:

• Be defamatory, offensive, or illegal

• Violate any intellectual property rights

• Contain harmful software (e.g., viruses or malware)

We reserve the right to remove or edit any user-generated content at our discretion.

9. Limitation of Liability

To the extent permitted by law, YouGo Label LTD shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services, including but not limited to:

• Loss of profits

• Loss of data

• Inaccuracies in product descriptions

• Delays or failures in shipping

Our maximum liability to you, under any circumstances, is limited to the total amount you paid for the products or services. Nothing in these Terms of Service excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited under English law.

10. Governing Law and Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. However, if you are a resident of Scotland, you may bring legal proceedings in either the courts of Scotland or the courts of England and Wales. Any disputes arising out of or in connection with these terms will be subject to the non-exclusive jurisdiction of the courts of England and Wales or, where applicable, the courts of Scotland.”

11. Termination of Service

We reserve the right to terminate or suspend your account at any time if you breach these Terms of Service or engage in unlawful or improper conduct. YouGo Label LTD may also terminate the availability of its services without prior notice. Upon termination, any outstanding rights and obligations shall remain in effect.

12. Changes to These Terms

We may update or modify these Terms of Service at any time. If we make changes, we will notify you via a prominent notice on our website or via email. Your continued use of our services after any changes to the terms will constitute your acceptance of the modified terms. It is your responsibility to regularly check these terms for updates.

13. Contact Us

If you have any questions about these Terms of Service, please contact us at:

• Email: yougolabel@gmail.com

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms of Service. Your statutory rights as a consumer are not affected.