YouGo Label Ltd. 30-Day Return Policy

At YouGo Label Ltd., we strive to ensure you are satisfied with your purchase. If for any reason you are not completely happy with your order, our 30-Day Return Policy allows you to return items under the following conditions:

1.⁠ ⁠Return Window
Duration: You have 30 days from the date of delivery to initiate a return.
Start Date: The return period begins the day the item is received, as confirmed by tracking information.
2.⁠ ⁠Eligibility for Returns
Condition of Items: Items must be returned in their original condition, including:
Unused and unwashed
Original tags and packaging intact
No signs of wear or damage
Exclusions: The following items are excluded from our return policy:
Final sale items
Personalized or custom-made items
Intimate apparel (for hygiene reasons)
Digital products (e.g., downloadable software, gift cards)
3.⁠ ⁠Return Process
Return Authorization: To initiate a return, please:
Contact our customer service or use our online return portal.
Complete a return request form.
Receive a Return Merchandise Authorization (RMA) number if required.
Return Shipping:
Customers are typically responsible for the cost of return shipping unless the item was defective or the seller made a shipping error. In such cases, we will provide a prepaid return shipping label.
Packaging: Please securely package the item to prevent damage during return shipping.
4.⁠ ⁠Refund Process
Refund Methods: After receiving the returned item, we will inspect it and issue a refund to your original payment method.
Timeframe for Refunds: Refunds may take several business days to process and appear in your account, depending on your payment method and our processing times.
Restocking Fees: A restocking fee may apply to returned items that are opened or used. This fee will be clearly stated in your return instructions.
5.⁠ ⁠Exchanges
Exchange Policy: Customers may opt to exchange an item for a different size, color, or product. The policy includes:
Eligibility for exchanges within the 30-day return window.
Instructions on how to initiate an exchange.
Responsibility for shipping costs associated with exchanges.
6.⁠ ⁠Customer Communication
Return Instructions: Clear and concise return instructions will be provided on our website and in your order confirmation email.
Tracking Returns: Please retain tracking information for your return shipment to confirm delivery and facilitate the refund process.
7.⁠ ⁠International Returns
International Order Policy: For returns of international orders, please note:
Customers are responsible for return shipping costs.
Required customs documentation must be included with the return.
Additional timeframes may apply for processing international returns.
Contact Us
If you have any questions or need assistance regarding our return policy, please contact our customer service team at [customer service email] or call [customer service phone number].

Thank you for shopping with YouGo Label Ltd.! Your satisfaction is our priority.