FAQs 3
How long will it take for my order to arrive?
Processing typically takes 1-2 days, and shipping times vary by location. Generally, orders arrive within 2-3 working days after processing.
What shipping options do you offer?
We offer free , standard, special, and international shipping options. Shipping fees vary based on the method chosen.
Can I track my order?
Yes, you can track your order, but it depends on the delivery service being used.
Can I modify or cancel my order after it has been placed?
If you need to modify or cancel your order, please contact our customer service as soon as possible. We can accommodate changes only if the order hasn’t been processed yet.
What should I do if I receive an error while placing my order?
If you encounter an error during checkout, try refreshing the page or using a different browser. If the issue persists, contact our customer support team for assistance.
What happens if an item is out of stock after I place my order?
In the rare case that an item becomes unavailable after you place your order, we will notify you via email and provide options for either a refund or a replacement with a similar item.
What is your return policy?
We accept returns within 30 days of purchase. Items must be unworn, unwashed, and with all original tags attached.
How do I initiate a return?
To initiate a return, please contact our customer service team for instructions and a return shipping label.
Can I exchange an item?
Yes, we accept exchanges for different sizes or colors, subject to availability. Please contact customer service to facilitate the exchange.
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